1001: BizVA: Grow and Build Your Business Using Virtual Assistants with Chris McShanag

Business leadership directly influences how well a company performs for its clients. When leaders prioritize innovation, employee engagement, and strategic alignment, it improves client satisfaction and operational efficiency. Connecting leadership goals with operational objectives creates a relationship that boosts both business success and client happiness.

Christopher "Chris" McShanag is the President and CEO of Med VA, Biz VA, and My Ortho VA. He is a transformational leader with extensive experience in delivering successful business solutions through innovative and scalable virtual staffing solutions. Today, Chris discusses his passion for making a difference in the business community by helping doctors, dentists, and small to medium-sized businesses handle their staffing needs through the use of virtual assistants. Stay tuned!

Quotes

“My current focus and passion is making a difference in the business community by helping doctors, dentists, and businesses handle their staffing needs through virtual assistants.” – Chris McShanag

“About 20% of our clients are adding additional services every month, showing the demand and capability we can provide.” – Chris McShanag

“We leverage virtual assistants not just for phone calls, but for a wide range of tasks like email, social media, and bookkeeping to allow business owners to focus on growth.” – Chris McShanag

Takeaways

01:29 Virtual assistants can provide significant cost savings (up to $80,000 per year) and productivity increases (up to 50%) for medical and business clients.

06:12 The main obstacle for clients is overcoming the skepticism of using remote workers, but many clients end up adding additional services every month as they see the benefits.

13:22 Virtual assistants can be leveraged for a wide range of tasks beyond just phone answering, such as email management, social media, bookkeeping, and more, allowing business owners to focus on growth and strategy.

16:11 Proper onboarding and training of virtual assistants is crucial to ensure a smooth transition and high client retention rates.

19:43 Delegating tasks to a virtual assistant team can significantly improve work-life balance and enrich the lives of business owners and executives.

Resources

Podcast: Play in new window | Download (Duration: 24:59 — 34.5MB) | Embed

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