1150: Solve Key Business Problems: A Workflow Optimization Masterclass with Method Integration Senior Director Nelson De Miranda
Running a small business can feel overwhelming, especially when you're buried in the chaos and complexity of daily operations. It's easy to get stuck playing gatekeeper, managing endless administrative tasks that pull you away from focusing on growth and serving your customers. This constant juggling can leave you feeling drained and frustrated, struggling to find the time and energy for what really matters.
As the Senior Director of Customer Success at method.me, Nelson De Miranda is a seasoned expert in empowering small businesses to break free from the chaos of daily operations. With a background spanning technical marketing, sales, and customer service, Nelson understands the unique challenges facing growing companies - from getting bogged down in tedious administrative tasks to struggling to scale efficient workflows. Today, Nelson discusses the importance of leveraging no-code platforms to automate workflows and empower small businesses to grow beyond the limitations of off-the-shelf software, while maintaining a strong accounting foundation in QuickBooks. Stay tuned!
Quotes
“Technology will only replace so much. Even with AI, we still need humans to press buttons for now. We have to figure that out piece by piece, learn it ourselves, and overcome those challenges on our own.” – Nelson De Miranda
"Limitations are temporary. In the small business space, you're always going to face some sort of adversity." – Nelson De Miranda
“Sometimes what you need is someone to help you push through and realize that the limits you thought you had were just a little beyond your own expectations.” – Nelson De Miranda
Takeaways
04:09 Explore automation solutions to see how processes can be improved and free up time for business owners.
14:36 Integrate your accounting software like QuickBooks as the foundation and build customized solutions on top of that.
16:40 Identify the key problems in your workflow and focus on solving those first, rather than trying to overhaul everything at once.
17:34 Use visual aids like diagrams to help plan and structure your business processes and workflows.
21:04 Immerse yourself in using your own products and services to stay innovative and solve customer problems.
Resources
Podcast: Play in new window | Download (Duration: 32:12 — 44.4MB) | Embed
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