637: Hire a Full-Time Assistant in the Philippines: Outsource Forum Posting, Programming, Graphic Design, Customer Support and More with John Jonas

John Jonas has helped thousands of entrepreneurs succeed in their business by doing outsourcing differently. He created and runs OnlineJobs.ph, the largest website for finding Filipino virtual workers, with over half a million Filipino resumes and hundreds of thousands of employers from around the world using it. He works about 17 hours per week, choosing to spend his time with his family rather than working.

Quotes

“The thing that really changes people is that there's outsourcing that people know and don't care about because it's kind of subpar. However, there's a different approach that most people aren't aware of. When I stumbled upon it 15 years ago, it changed my life.” - John Jonas

“Once you have this person, you're teaching them more and more. As things start to connect and click with them, you'll need to spend less time with them, and they'll become more capable.” - John Jonas

“The biggest cultural issue you'll run into is that Filipinos want to make you happy. It's an inherent cultural trait, but they also describe themselves as shy. When they say 'we're shy,' it's really about not wanting to lose face.” - John Jonas

Takeaways

06:04 The real breakthrough in outsourcing comes from committing to a full-time worker, even when you're unsure if you can keep them consistently busy.

12:13 Training employees takes time, but creates long-term value and loyalty that outweighs initial investment.

18:32 Hiring full-time workers from the Philippines can dramatically reduce your workload and increase business efficiency.

22:27 Outsourcing works best when you choose tasks you already know how to do, allowing you to teach and transfer skills effectively.

26:10 Cultural understanding is critical when working with international teams, especially recognizing communication patterns and expectations.

32:50 The goal of outsourcing is to buy back your time and shift from working in your business to working on your business.

Resources

Podcast: Play in new window | Download (Duration: 35:12 — 32.4MB) | Embed

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Filed in: Archive 3: 2018-2020 • Interview • Outsourcing • Podcast

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