890: Becoming a Business of Purpose with Diane Primo

Do you operate your business around your purpose? Have you been paying attention to your customers, employees, or stakeholders? Having a company that focuses on its purposes is often the one that is successful. Your purpose will be your guide, a framework that will help you operate your business. Aside from that, you should also recognize the importance of your customers, employees, and stakeholders. You must take into account their thoughts and opinions when operating your business.

Diane Primo is the CEO of Purpose Brand Agency, an award-winning public relations, branding, and digital marketing firm based in Chicago. As the only African American female CEO of a purpose-driven communications agency, Diane's focus is on impact marketing, which stems from the belief that brands must be relevant, purpose-driven, and committed to consumers to be successful today. In this episode, Diane talks about the importance of having a clear and defined purpose for a business, and how it can serve as a guide during uncertain times.

Quotes

“Chaos and problems will continue; they won't go away. That's the one thing you can be certain about in a world of uncertainty.” - Diane Primo

“If you haven't defined your purpose or don't have one, I suggest you start working on it. Your purpose can be your guide.” - Diane Primo

“The truth is, you're not going to achieve anything unless you have a workforce that buys in, has direction, and understands how to execute and navigate as they do it.” - Diane Primo

Takeaways

01:14 Defining a clear and operational purpose is crucial for businesses, as it can serve as a guide during uncertain times.

04:07 Successful purpose-driven companies measure their impact through financial and non-financial metrics, and communicate their progress transparently.

08:34 Aligning employees and stakeholders around a company's purpose is essential for effective execution.

15:37 Authenticity and consistency in a company's purpose-driven initiatives are critical, as consumers and the public closely scrutinize these efforts.

23:08 Integrating a company's purpose with its core business strategy and capabilities is the key to creating meaningful impact.

Resources

Podcast: Play in new window | Download (Duration: 25:27 — 35.2MB) | Embed

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Filed in: Archive 4: 2020-2023 • Interview • Podcast

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