770: Listening, Adapting, Appreciating: Master Your Team Communication Skills with Meredith Bell

Why is effective communication very important in the workplace? According to general consensus, the #1 issue identified in every workplace is always the lack of effective communication. Whether it’s co-workers or talking to clients, it’s the pain of ineffective communication that always gets in the way..

Meredith Bell is a communication expert and the co-author of the book "Connect with Your Team: Mastering the Top 10 Communication Skills." With over 30 years of experience working with her business partners, Meredith has a wealth of knowledge on effective team communication. Today, Meredith talks about the importance of active listening, accepting constructive feedback, and building strong relationships in the workplace.

Quotes

“Being fully present with someone is one of the greatest gifts that you can give another human being.” - Meredith Bell

“The more we try to look at multiple things at once, the more the brain becomes chaotic in terms of bouncing around.” - Meredith Bell

“If you waste time and energy telling yourself stories about why this person is criticizing you or why they are being negative, and instead say, ‘Hey, they're giving me some useful information,’ and take a more neutral position, it makes a world of difference in how the conversation goes.” - Meredith Bell

Takeaways

08:09 Effective communication skills, such as active listening and accepting feedback, are critical for building strong relationships and improving team dynamics.

10:58 Being fully present and focused during conversations, without distractions, demonstrates respect and strengthens connections.

14:09 Addressing communication issues directly, while providing support and patience, can lead to positive behavior changes and better collaboration.

21:51 Seeking and graciously accepting feedback, even if it's constructive, can help individuals and teams identify blind spots and make improvements.

23:57 Expressing appreciation and maintaining a neutral, problem-solving mindset can foster more productive dialogues and better outcomes.

28:33 Regularly reflecting on your relationships and proactively asking how you can improve them is a powerful way to strengthen connections and address any issues.

Resources

Podcast: Play in new window | Download (Duration: 29:16 — 27.0MB) | Embed

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Filed in: Archive 4: 2020-2023 • Interview • Podcast • Uncategorized

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